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| Frequently Asked Questions (FAQ's) |
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- Media reports recently question the safety of inflatable castles?
Media reports regarding castle safety relate to castles which do not have anchor points.
All Latrobe Catlemania Castles have eight anchor points and castles are secured using large stakes or 20kg sandbags.
If we or you are concerned about safety we WILL NOT inflate the castle. Your children are priceless and we will not put them at risk.
- Do I need to do anything?
Yes you will need to sign a hire agreement and be prepared to spend 15 minutes with us to read through the safety instructions.
- Where can I put the castle?
You will need to provide a clear flat area measuring 4m x 4m with a 4m height clearance for the regular Jumps. The larger combo requires a 6m x 6m area with a 5m height clearance.
- What happens if the weather is bad?
Latrobe Castlemania reserves the right to cancel if the weather is not suitable. At Latrobe Castlemania we are committed to providing a safe and fun atmosphere for your children and your guests.
- Do I need to provide power?
Yes a power supply within 30 metres of the jumping castle area is required. If power is not available a generator can be supplied at an extra cost.
- Can I move the equipment after set up?
No, the jumping castle must remain in the area it is set up in by Latrobe Catlemania staff. If you are concerned at any time about the equipment or the castle, you should turn off the power and call us immediately.
- Do you have insurance cover?
Yes Latrobe Castlemania is fully insured with public liability insurance cover of $10,000,000. There is nothing more important than the safety of your children and guests. All our castles meet Australian Standards (AS3533.4.1-2005) and our staff will run through the required safety instructions before your event begins.
- Do you offer an attendant to supervise the castle?
Yes you may hire an attended castle, this service is at an extra cost and can be discussed at the time of booking.
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